Residents are reminded that the City’s Collection Contractor has until 5 p.m. to complete collection activities on collection days. Please note that the City will only accept reports of missed collection the morning after a resident’s scheduled collection day.If collection has been missed ensure the materials have been left at the curb before reporting a collection issue.
Starting January 1, 2025, please contact Emterra at 1-888-597-1541 or customercareont@emterra.ca for all your recycling collection inquiries. Emterra can be contacted for missed collections, recycling questions, and replacement of recycling bins. Please visit circularmaterials.ca/brantford to learn more.
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