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Required fields are marked with asterisks (*)

Garbage, Recycling or Yard Waste Collection Issue


Residents are reminded that the City’s Collection Contractor has until 5 p.m. to complete collection activities on collection days.
Please note that the City will only accept reports of missed collection the morning after a resident’s scheduled collection day.

1. Your Contact Information

We will require some basic contact information to process your request in the event that we need to follow-up, request additional information, or report on progress. All contact information fields are required.

2. Incident Details & Additional Information

Additional information may be required to handle your request. Any required fields are labeled with a red asterisk (*).

Collection of personal information 

Personal information on this form is collected under the authority of Section 10(1) of the Municipal Act, 2001, S.O. 2001, c.25, as amended and will be used to contact you concerning your service request/inquiry to the City of Brantford. Questions about this collection should be directed to:

City of Brantford
58 Dalhousie Street
Brantford, Ontario N3T 2J2 
Telephone: 519-759-4150
Email: For questions specific to the collection of personal information.