Garbage Collection Issues

We’re excited to introduce the City’s new Customer Service portal, designed to make connecting with City services easier than ever. To access the new portal, please visit service.brantford.ca to submit and track eligible service requests anytime through a modern, easy‑to‑use online platform.

We now offer specific options for reporting different waste collection issues. Please select the one that applies to you below:

Missed waste collection
Missed bulk item collection
Missed yard waste collection
Missed green bin collection