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COVID-19 Related Complaint Form

Please complete the form to the best of your knowledge.


The below Web Form is not intended for reporting of emergencies or incidents requiring an immediate response such as a malfunctioning traffic light. Please report urgent action incidents by calling the City at 519-759-4150. General information requests can be handled through the Web Form below.

Please make sure that your contact information is filled out accurately in case we need further information.


Personal information on this form is collected under the authority of Section 10(1) of the Municipal Act, 2001, S.O. 2001, c.25, as amended and will be used to contact you concerning your service request/inquiry to the City of Brantford. Questions about this collection should be directed to:

City of Brantford Customer Contact Centre
Brantford City Hall
100 Wellington Square
Brantford, ON N3T 2M2
Telephone: 519-759-4150